Not receiving our emails?
If you aren't receiving monthly copies of This Week at LPTW or Member News & Projects, a firewall or spam filtering service is likely the cause of the issue. Try the steps below.
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Check your profile to be sure we're using your desired email address.
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Check your spam/junk folder.
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Are you using Gmail? Check to see if you have a “Promotions” tab, and look there. If our emails are there, you can add us to your Contacts list on Gmail so our emails push to your Primary tab.
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If you still can’t find our emails, add [email protected] to your contact list as outlined below. This should permit future emails through the filter.
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Still not getting them? You may need to "whitelist" the domains and IP addresses from which these emails are sent. Depending on your e-mail service, you may be able to do this yourself, or you may need the assistance of your IT administrator (this is through your email provider).
Here are a few common email services and instructions.
GMail
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Click Mail in the upper left, select Contacts
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Click the + button, enter [email protected]
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Click Add
Outlook
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Click the People icon at the bottom of the screen
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Click New Contact in the upper left
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Enter "LPTW Admin” for the name and [email protected] for the email
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Click Save & Close
Apple Mail
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Click on Mail in the navigation bar, select Preferences
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Click Rules on the right side
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Click Add Rule, enter “LPTW Admin” for the "Description"
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For the rule dropdowns, select If “Any” of the following conditions are met: “From” “Contains”, enter memberclicks-mail.net in the email field
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For the actions dropdowns, select “Move Message” and “Inbox”
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Click OK
Still having problems? Email us.
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